Customer Feedback
From: PAUL KENT MOTORS [mailto:pchaperon@3i.co.za]
Sent: 27 August 2009 09:28 AM
To: chantal
Subject: Re: Great Reference to Mech-PROTECT

Hi Chantal

The Kent Motor Group has been selling the Mech Protect policy for several months and are very impressed with the added value that it offers the clients who have added it to their vaps bundle. More often than not a client is left with a shortfall when it comes to a mechanical claim and Mech Protect has been a hassle-free benefit to our clients that have been left in such a predicament.  The product is really one of the "must have's" when a client purchases a vehicle. We will continue to promote this product in our group as it really does work!

Paul Chaperon

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From: anellm [mailto:anellm@telkomsa.net]
Sent: 03 September 2009 15:48
To: sandra@motoringsolutions.co.za
Subject:

Hi Sandra
We here at Pro-West Car Sales have been selling Mech-protect for more than a year now and having our own workshop on the premises  we have realized what an excellent product the Mech-Protect is. We have saved so much money since we’ve been using this specific product and our customers are so happy about this great product and the excellent service. Thank you Mech Protect

Yours Faithfully

DJ Du Plessis

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From: Tony Mayer [mailto:tonym@cmh.co.za]
Sent: 21 August 2009 10:39 AM
To: 'roger@motoringsolutions.co.za'
Subject: MECH PROTECT WARRANTY,
Importance: High

We at Kempster Auto recently had an experience when a customer arrived at our dealership with an ABS brake related malfunction. We duly carried out a comprehensive diagnostic check to confirm the failure and were informed that the vehicle was covered by an Extended Warranty, we contacted the extended warranty with a Quote to replace the defective module only to be advised that the warranty were only prepared to pay for a portion of the part cost. Having advised the customer of the cost he was liable for, which was when he mentioned too us that he had taken out a “Mech Protect  Top Up Plan” which at the time we had not heard about. Our F & I department gave us a copy of the program.